Why Custom Build?
Today’s market is ultra-competitive, requiring companies to stay on top of their game at all times. To facilitate their operations, most organisations integrate with a CRM (Customer Relationship Management). There are many off-the-shelf options, but they may not suit your business requirements since every enterprise is different. This is where custom CRM comes into play.
Custom CRMs are systems built from scratch by your in-house team or an expert software team like Qubisoft. At the end of custom CRM development, you get a software product designed according to your organisation’s specifications. As a result, your employees can use the platform more efficiently as they don’t have to navigate a bunch of extraneous features associated with ready-made solutions.
Tailor-made CRMs are particularly appealing if you have a complex sales model or if it doesn’t fit a regular B2B pattern. Suppose you’re selling subscription services and goods, or you have B2C and B2B teams working side by side. Finding a pre-made CRM that suits your operations is nigh impossible.
Made-to-order platforms fill this gap, and your best bet is to hire a trusted CRM development company. By outsourcing the creation to Qubisoft, you’ll get a product that can help you automate many processes and promote customer loyalty. We can also come up with a software solution that allows you to analyse and manage client relationships better.
All this can be accomplished with a large number of features:
- Using search engines to track customer interactions
- Monitoring social media, phone calls, emails, and contact forms
- Generating leads and conversions
- Powerful analytic capabilities
Enhancing Business Operations
Due to a bunch of valuable functions, custom CRM software development can be immensely beneficial for your business.
A major part of running a successful company is lowering expenses, and custom CRMs help you achieve this goal. There are many cost-cutting features of tailor-made platforms, but one of the main ones is attributed to automation. Namely, there’s no need to pay for each new client added to your system since the process and registration form are automatic.
Another big plus is reduced working hours. Even when your organisation is growing, you’ll be able to hire fewer people since your CRM will be doing most of the work.
You also get to save a lot of time, as there’s no need to understand any details unrelated to your regular workflow. For example, your CRM software can only address sales management. Having a straightforward solution ensures an excellent user experience.
Integrating All Key Apps Into a Single System
Without a polished CRM, vital managing tools are usually kept separately on various devices. Accessing them can be time-consuming, which is why expediting the process using a CRM is a wise investment.
CRMs combine all the apps you need in one place, including spreadsheets with client details, emailing applications, and tools to track website visitors. Qubisoft can also make the interfaces look similar, eliminating staff training time. Additionally, custom platforms can be accessed from virtually any device, offering a ton of versatility.
Enhanced Productivity and Result Tracking
With just a few clicks or taps, your employees can get all the necessary information right in front of them. CRMs provide direct access to customer views that contain critical data, such as age or hometown. Consequently, no time is wasted on finding essential details.
On top of that, optimised CRMs ensure highly accurate metrics, which is essential to keeping your organisation on the right track. There’s comprehensive, real-time reporting that enables you to reach informed decisions on the go. Identifying problems is a lot faster, allowing you to make any necessary adjustments to your operations.
Why Choose Us?
Qubisoft adopts a customer-first approach with each step of your custom software development project, taking your business needs into account and modelling all software capabilities around them. By employing the Agile development methodology, we abandon any attempt to complete the entire project at once. Instead, our seasoned team breaks the tasks into smaller chunks, allowing us to hone in on key areas and reduce room for error.
We also work with our clients and continuously obtain feedback to ensure their demands are met. By providing our customers with demo versions, they can see if the custom CRM software is working for them and if any areas need revamping.
When it comes to testing, Qubisoft uses cutting-edge technology to ensure our solution can keep up with the latest changes in your industry. Once the system is ready for release, we roll it out to you and provide comprehensive maintenance. All our solutions come with user and technical manuals where appropriate to ensure all the important information remains in your hands. In short, we ensure you’re left with a highly optimised product to help your business thrive.